Returns and complaints
Returns

Products that you bought in our online store can be returned within 14 calendar days from the date of receipt of the parcel. Attach the completed declaration of withdrawal from the contract with the package and send it to the following address:

Anika Sp. z o.o.

ul. Obrzeżna 5F / 21

02-691 Warsaw

We will refund the funds using the payment method you used to place the order.

Complaints

We make sure that our clothes are of the highest quality. However, if the product you bought revealed a defect, you can always file a complaint. Send it to us at the address given below and specify your request to bring the goods into compliance with the contract (repair or replacement) or to return all / part of the money paid (price reduction or withdrawal from the contract).

The address to which the products should be sent in order to consider the complaint is:

Anika Sp. z o.o.

ul. Obrzeżna 5F / 21

02-691 Warsaw
 
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